November CBA Report

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Seminar
How you say “No” to your client,
partner, boss, or business colleague can
make or break your career. Yet most
instinctively or intuitively just blurt out
a no and don’t take just a few minutes to
consider it before jumping headfirst into
what could be a make or break moment
for you. This can be devastating.
In this program led by negotiation
expert and author Martin Latz, partic-
ipants will shift their mindsets and
behavior from instinctive to strategic
based on the experts’ proven research.
Next time they face this situation, they
will systematically think about which
strategies to use and have a strategic
framework within which to approach it.
How they say no will then be based not
only on their own experiences, but on the
collective experiences of the best nego-
tiators in the world and on the most
up-to-date research.
Par ticipants will learn:
• Latz’s Five Rules in How to Say “No”
and Preserve the Relationship
• Ways to Avoid Saying “No” When No
“No” is Necessary
• How to Explore Mutual Interests
• When to Say “No” and When to Say
“Yes”
• Powerful Standards that Lessen the
Negative Impact of “No”
• Ways to Frame a “No” with a Yesable
Offer
• Language to Psychologically Make
Them Feel Good When Hearing “No”
• When to Involve Others in the “No”
Conversation
• How to Control the Setting To Improve
Your Relationship
About Marty Latz
Renowned nego-
tiation expert Marty
Latz, founder of the
Latz Negotiation
Institute, has trained
over 100,000 lawyers
and business profes-
sionals around the
world to more effec-
tively negotiate,
including in Bangkok, Beijing, Brus-
sels, Hong Kong, London, Prague, Seoul,
Shanghai, and Singapore.
An adjunct professor – Negotiation at
Arizona State University College of Law
from 1995 to 2005, Latz has also nego-
tiated for the White House nationally
and internationally on the White House
Advance Teams.
Latz - a Harvard Law cum laude grad-
uate – is the author of Gain the Edge!
Negotiating to Get What You Want and
has appeared as a negotiation expert on
CBS’ The Early Show and such national
business shows as Your Money and Fox
Business. He writes a monthly negotiation
column that appeared for many years in
The Arizona Republic and now is emailed
to almost 30,000 readers per month.
Negotiation Skills with Marty Latz Esq.
How to Say “No” and Preserve the Relationship
December 5, 2017
9 a.m. – 4:30 p.m.
6.0 Hours CLE Credit,
including 1.0 Hour Professional Conduct
26 l November 2017 CBA REPORT
continuing legal education For more information about upcoming CLE events, contact Dimity Orlet at (513) 699-1401 or .
For a complete schedule or to register for a program online, see the CBA’s CLE Calendar under CLE at